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Game Abuse Policy

Game Abuse Policy

The Game Abuse Policy is effective as of 22nd September 2015
Users found violating the policies will be penalised in accordance to the violation.

All penalties stated below are the possible actions that can be taken upon your account if you are caught engaging in or attempting to engage in the following offenses.

All reports and observations of improper conduct will be thoroughly investigated by the Bloodline SEA team.

Definitions and Disclaimers

  • When a player’s Bloodline SEA Game Account is suspended, he or she will not be able to access it.
  • All Bloodline SEA team decisions are final.
  • Appeals will not be entertained.

Chargeback/Fraud

Ref No. Violation Offense
1st 2nd
Chargeback/Fraud
BL-CHB-01 Attempting to void a successful transaction by demanding a refund of money that has already been credited to one’s account, along with the subsequent in-game benefits. Permanent suspension of Game Account until player resolves the issue with Cherry Credits.

To reclaim the account, the player must fulfill the outstanding balance with an additional Admin Fee of USD 15.00. Alternatively, the player can choose to have his/her account data wiped. Previously purchased gems will not be reimbursed.

Game Exploitation

Ref No. Violation Offense
1st 2nd
Game Exploitation
BL-GEP-01 Gaining an unfair advantage over other players by exploiting game loopholes, using third party programs or modifying game files. Permanent suspension of Game Account.

Advertising

Ref No. Violation Offense
1st 2nd
Advertising
BL-ADV-01 Promoting and advertising hacking websites and/or hacking products. Temporary suspension of Game Account for three (3) days. Permanent suspension of Game Account.

Scamming

Ref No. Violation Offense
1st 2nd
Scamming
BL-SCM-01 Impersonating a Cherry Credits Employee in order to scam others. Temporary suspension of Game Account for three (3) days.

(Player will be given 3 days to change their Squad Name after they serve the three (3) day suspension. Failure to comply will result in permanent suspension of Game Account).
Permanent suspension of Game Account.

Account Trading

Ref No. Violation Offense
1st 2nd
Account Trading
BL-TRN-01 Transferring a Game Account to another party in exchange for in-game or real-world money. Temporary suspension of Game Account for three (3) days. Permanent suspension of Game Account.

Inappropriate Name

Ref No. Violation Offense
1st 2nd
Inappropriate Name
BL-INP-01 Using a Squad Name that is sexually explicit, racist or otherwise offensive and/or inappropriate in nature. Temporary suspension of game account for up to 3 days for investigation. Account will be restored upon agreeing to change Squad Name.
The Player is subsequently required to change his/her Squad Name within 24hrs. Failure to do so will result in the 2nd Offense ban.
Permanent suspension of game account for repeated offense. Contact Cherry Credits Messenger to appeal.